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How redmitoto Handles Your Account Data

Your account data — including wallet details linked to DANA, OVO, or GoPay — is collected only for what we need to run your account, process your transactions, and keep access secure.

Data collected for account use onlyDANA, OVO, GoPay wallet contextYour right to request or remove dataIndonesia-accessible privacy contactNo data sold to third parties

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DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Rights

We apply account-level security measures to protect the data we store, including encrypted connections for every session and access controls that limit which internal systems can read your personal records. Cookies are used to keep your session active across page loads and to remember your preferred language and payment rail — you can clear or block cookies through your browser or mobile app settings, though doing so may affect how your account session behaves. We do not use cookies to build advertising profiles.

Encrypted Account Sessions

Every login session — whether from your phone or a browser — runs over an encrypted connection. We do not store raw payment credentials from DANA, OVO, or GoPay on our servers.

Cookie Use and Control

We use session cookies to keep you logged in and to remember your wallet preference. You control cookie settings in your browser or mobile app; blocking them may affect account session continuity.

Data Retention Window

Account data is kept while your account is active and for a defined period after closure, as required by applicable local regulations. You can request confirmation of the exact retention period.

Your Right to Access or Delete

You can request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion of your account data. Submit your request through our privacy email or live chat.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

What We Collect and Why We Hold It

redmitoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with redmitoto, we collect information you actively give us — your account registration details, your preferred payment method (DANA, OVO, or GoPay), and transaction records linked to your wallet. We also collect device and session data passively: the browser or mobile

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app you use, your IP address, and page-interaction logs that help us keep the session stable whether you switch between your phone in Bekasi and a laptop later in the day. We use this data for three things: running your account, verifying payment transactions, and detecting
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unusual access attempts. We do not sell your personal data to advertising networks or unrelated third parties. Data shared with payment processors like DANA, OVO, and GoPay goes only as far as is required to complete a transaction — those processors operate under their own privacy
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terms, which we encourage you to read. We retain account records for as long as your account is active and for a period after closure as required under applicable local law. Availability of specific data-handling practices depends on local law and eligible regions. If you want
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a copy of the data we hold on your account, or if you want to request deletion, you can reach our privacy contact through the channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Privacy on redmitoto

These are the questions our account holders ask most about how their data is managed. If your question is not covered here, reach out through live chat or our privacy email and we will respond directly.

We collect your registration details, your preferred e-wallet (DANA, OVO, or GoPay), and transaction records tied to your account. Device and session data is collected passively to keep your account secure.

Payment data is shared only with the relevant payment processor to complete your transaction. We do not share your wallet details with advertisers or unrelated third parties.

Send a request to our privacy email with your registered account ID. We will locate your records and respond with a summary of the data we hold under your account.

Yes. Submit a deletion request through our privacy email or live chat. Deletion is subject to any retention obligations under applicable local law before we can fully remove records.

Cookies keep your session active and remember your wallet and language preference. You can block or clear them in your browser or app settings, though this may affect how your session runs.

We retain records for a defined period after account closure, as required under applicable local regulations. You can contact our privacy team to confirm the specific window for your account.

How redmitoto Handles Your Account Data

Security, Cookies, Retention and Your Rights

How to Reach Us About Your Data

Common Questions About Privacy on redmitoto

01 What personal data does redmitoto collect when I open an account?

02 Is my DANA, OVO, or GoPay payment data shared with anyone?

03 How do I request a copy of the data redmitoto holds on my account?

04 Can I ask redmitoto to delete my personal data?

05 How does redmitoto use cookies and can I turn them off?

06 How long does redmitoto keep my account data after I close my account?

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